Terms and Conditions

SHIPPING POLICY

Your order typically will be processed within 2-3 business days, once processed shipping usually takes 2-5 business days if not a specialty item. Specialty items are made fresh and could take up to 12 business days to receive after order is placed. If your order requires order verification, it could take longer depending on action needed to complete customer order.

When ordering please ensure correct address. Boss'N Up Beauty will apply a $12.00 fee for undeliverable orders and corrections to shipping addressed caused by customer error.

 

RETURN POLICY

We at Boss'N Up Beauty strive to give you the best quality products for an affordable price. We want you to fall in love with our products and customer service. Returns are only accepted in exchange for store credit, once item is received by Boss'N Up Beauty. All exchange credit will be of final purchase price from your original invoice within 7 days of purchase. Shipping fees are nonrefundable, so you would need to pay for return shipping or return the package to sender. 

All sales are final. For exchanges the product must be returned in its original new, unused, unwashed, unaltered, tags must be still be attached, packaged, and in new condition for exchange credit to be validated. You will receive an invoice via email and also a copy of the invoice located in the purchase package. We will need one of the invoice before we issue an exchange credit.

Exchanges will only be processed 1 time per order. Please contact us at shop@bossnupbeauty.com and we will forward you exchange instructions. Discounted items are not eligible for exchanges or returns. All sales are final.

We recommend that you send your package via US Postal Insured Priority Mail as we are not responsible for lost packages. We recommend using a tracking method when shipping back your product you are returning.

Exchange credit will be processed between 2-5 business days. If you already know what item you would like to exchange for we recommend that you advise us prior to sending back your item to help make sure your customer experience a faster easier process. That way we will process your exchange and new order all at once.

 

ORDER VERIFICATION

The safety and security of our customers personal information is the utmost priority of Boss'N Up Beauty. We seek to create an optimal shopping environment against identity theft and fraud by preventing unauthorized purchases for our customers. Boss'N Up Beauty has created a highly sophisticated algorithm that prompts verification in the following cases but not limited to:

-The billing address on the customer’s order does not match the debit/credit card used in the transaction.

-The shipping address provided in the order is different than the billing address.

-Unusual shopping patterns.

Orders subject to verification may require supporting documentation before the order can be shipped and will cause a delay in the receiving process. To ensure a successful transaction, please ship your order to the billing address listed for your debit/credit card. For any order verification questions, please email shop@bossnupbeauty.com please allow 24-48 hours response time.

 

FRAUD

We will actively fight fraudulent credit card transactions. There are times when we may have to contact you and verify your identity to verify this transaction is legitimate. If so, this may cause some delays on your shipping time. Its best to make sure your shipping address matches your billing address to ensure quick delivery.

 

CANCELLATION POLICY

Boss'N Up Beauty will process orders between 2-3 business days. If you decide to cancel your order and it was already shipped out, we will gladly process your refund request for your order with proof of cancellation attempt within 24 hours of ordering. We will have to have the product back in our possession before any refund process is complete. Purchases must be returned in its original new, unused, unwashed, unaltered, packaged, and all tags must be attached and, in a seal-able condition for refund. We will need you to send your original invoice in your order back. We will not refund without original invoice, or printed invoice from your email that was used when the order was placed.  You will receive an invoice via email and also an invoice located in the purchase package. Original invoice and original packaging must both be in our possession before we issue a refund for canceled orders.

 

CANCELLATION BY BOSS'N UP BEAUTY

Boss'N Up Beauty reserve the right to cancel your order and / or refuse to accept subsequent orders in certain situations.

If information given by customer is deemed fraudulent

If you have any questions on your order cancelled by Boss'N Up Beauty, please forward your questions to: shop@bossnupbeauty.com and please include your order number.

 

PRIVACY POLICY

Your privacy is very important to us. Boss'N Up Beauty values or customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Boss'N Up Beauty users.

Boss'N Up Beauty is completely committed to protecting the privacy of our customers. We will not sell your name, address, email address, credit card information and personal information to any third party without your permission. If you were linked to our site by another site, we cannot be responsible or held liable for their actions.

We may disclose your personal information only if required by law to do so or you have violated our terms of service.

The security of your personal information is important to us. Credit card payments are encrypted through SSL. This is a standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral.

 

INTERNATIONAL ORDERS

All customers are responsible for their own shipping, duty fees and custom charges. Boss'N Up Beauty will not pay those fees. The amount on the fees depends on the country rules and regulations in which this is outside of Boss'N Up Beauty's prices.

Shipping and delivery can take up to 10 business days to receive.

 

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. We recommend that you review our site frequently for any changes. 

 

CHANGES TO YOUR CONTACT INFORMATION

If you would like to update your profile please email us with the changes to shop@bossnupbeauty.com

 

COLLECTION OF INFORMATION

In order to use the Boss'N Up Beauty website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regards to sales, support and accounts, including email. Any information collected by Boss'N Up Beauty is collected via your input or correspondence from you to us. This may be via telephone or email. We collect full name, email address, shipping address, phone number, billing address and credit/debit card information.

 

IDENTITY CONSENT

By using Boss'N Up Beauty, you represent that the information that is given to us is true.  

 

PLEASE CONTACT US WITH ANY QUESTIONS SHOP@BOSSNUPBEAUT.COM

Terms and Conditions are subject to change at any time.

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